Yeah, I remember seeing those comments....she was surprised that Snape was so loved as a character and I'm pretty sure that she said something along the lines of 'Snape?....Or Alan Rickman?'...

I dunno...doesn't look good, does it? Does that mean that Snape isn't trustworthy after all? But then Dumbledore would be wrong....and then the whole world would collapse...and time would start going backwards....and the universe would implode and life as we know it just would never be the same again...**giggles**
Nah, seriously...I think he's a an evil little *bleep* through and through and he does what he does for Dumbledore under duress.
As Snape said in one of the best fanfics I have ever read, 'I have never knelt to kiss the hem of Dumbledore's robes.' That was all that needed to be said in reply to Malfoy's inquiry as to why Snape left the Dark side. Snape was still thoroughly nasty...he still hated Muggles, Mudbloods and kids....he was still bitter and angry at the world, there was no real redeeming inherent 'goodness' in him...just a streak of arrogance and dignity that made him detest having to be a servant to someone else. I thought that was a really refreshing take on it....
I tell you what though....after reading that fanfic.....not only did the author present some quite brilliant theories as to how the connection between Harry and Voldemort works, but she also suggested - and did that brilliantly too - that Snape is gay. Now, I know that everyone is going to start screaming here that JKR would never do that and I totally and utterly agree, but in the context of the story, I had a hard time believing that Snape could ever have been anything else.
It suggested that there was something between James and Snape whilst they were at school, but James soon realised that he wasn't gay himself and then proceeded to spread nasty, vicious lies about Snape being weird and creepy and all that which really hurt him because his feelings for James were genuine. That's where the bitterness and the animosity between them originated from....it made so much sense it was incredible....right down to the weird kind of isolation in which Snape was portrayed in the 'Worst Memory' bit of OotP.
I dunno....I don't think I'll ever see Snape in quite the same way after reading that.....but I still love him.....
Long live Snape!!

EDIT : OMG!!!!! Guys, you've just got to read
THIS!!!! Not only does our beloved Alan utter more than two words...

...but he also hints that he knows more about Snape than JKR has revealed in the books AND that he once had a fling with Emma Thompson!!! Wow!! I never knew that!!! Wonder if Rima did?